1. When will my purchase arrive?
Each item is handmade and ships within 3 business days.
United States - receives a 3 day USPS Shipping Label.
Canada - receives a 7-10 USPS Shipping Label.
2. What is inside the pendants that make them come to life?
There are no wires inside the pendants. The pendants contain a marker inside that is printed out on a special kind of paper. The design is trained to invoke an experience when the camera detects it. If you would like to know more check out this blog post:
3. What is your return policy?
We want everyone to be happy with their purchase. If you are not 100% satisfied within 30 days of receiving your item we will issue you a full refund and pay for the return shipping label.
4. How do I bring my piece to life?
Check out our how it works guide for all the details.
5. Where are you located?
We are located in San Francisco, CA.