Help

Let's Get You Some Help!

Let's make sure you have everything setup to get your ring activated. Here are three things to check:

1. Distance

You want the ring to completely fit in the square on the screen. This might feel too close to the camera of your phone. That is okay. Once the camera detects the ring you can move the ring further away from the camera.

2. Lighting  

It cannot be dark. There is a light in the upper right hand corner of the app. If there isn't enough light in your environment, turn on the light by tapping it.

3. Glare 

Sometimes there is too much light and it creates glare. Make sure there is no glare on the glass of the ring.

Still not working? Contact us and we will get you up and working. If you include your phone number we will give you a call:

hello@codetocanvas.com

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How It Works

Code to Canvas jewelry is designed to be augmentable. It is wireless, water resistant, and totally fun.

  1. The design signals to your phone's camera.
  2. Your camera detects the unique design.
  3. A response is triggered based on the design.

The pendants are composed of three pieces:

  1. Pendant that is .999 Fine Silver or 24k Gold Plated.
  2. Glass insert to secure the marker.
  3. Trained marker that will trigger an augmented reality experience.